Who We Are
Our website address is: https://sunflowerhl.com.
At Sunflower Home & Lawn Services, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website or services.
Information We Collect and How We Use It
We collect information from you when you visit our site, interact with our content, or use our services. This includes:
•Personal Information: Such as name, phone number, and email address, provided when filling out forms for service inquiries, quotes, or subscribing to marketing communications.
•Usage Data: Includes IP addresses, browser type, and device information, collected automatically to enhance user experience and security.
•Comments: When visitors leave comments, we collect the data from the form along with the visitor’s IP address and browser user agent string to prevent spam.
•Media: If you upload images to the site, avoid images with embedded location data (EXIF GPS), as visitors can download and extract this data.
•Cookies: We use cookies to enhance user experience, including remembering login credentials and site preferences.
How We Use Your Information
We use the collected data for the following purposes:
•Customer Contact & Support: To respond to inquiries, schedule services, and provide assistance.
•Marketing & Promotions: To send updates, promotional offers, and service notifications (only if consented).
•Service Alerts & Notifications: To provide updates related to appointments, invoices, and important account information.
SMS Communication:
If you opt in to receive text messages from Sunflower Home & Lawn Services, you can expect:
Types of Messages: Appointment reminders, account notifications, service updates.
Message Frequency: May vary based on service needs.
Cost & Fees: We do not charge for SMS, but standard message and data rates may apply depending on your mobile carrier.
Opt-Out Option: You may unsubscribe at any time by replying STOP.
Support: For assistance, reply HELP or visit https://sunflowerhl.com.
Privacy Assurance: We do not share, sell, or distribute your SMS consent or personal data to third parties for marketing purposes.
Who We Share Your Data With
Your information is only used for business purposes and is never sold or shared with third parties for marketing. However, some data may be processed through:
•Spam Detection Services: Visitor comments may be checked automatically for spam protection.
•Website Analytics: Aggregated, anonymized data may be used to improve website performance and user experience.
•Legal Compliance: If required by law, we may disclose information in compliance with legal processes.
How Long We Retain Your Data
•Comments and their metadata are retained indefinitely for spam detection and moderation.
•User accounts (if created) retain information unless the user requests deletion.
•SMS consent is stored securely and retained only while actively in use or until you opt out.
Your Rights Over Your Data
You can:
•Request an exported file of the personal data we hold about you.
•Request deletion of any personal data (excluding data required for legal, administrative, or security purposes).
•Opt out of SMS communications at any time by replying STOP.
Where Your Data Is Sent
•Visitor comments may be checked through an automated spam detection service.
•Data related to SMS messaging is securely stored and never shared with third parties for marketing purposes.
Where Your Data Is Sent
•Visitor comments may be checked through an automated spam detection service.
•Data related to SMS messaging is securely stored and never shared with third parties for marketing purposes.
Contact Us
If you have any questions about this Privacy Policy or need further assistance, contact us at:
📧 Email: office@sunflowerhl.com
🌐 Website: https://sunflowerhl.com
